|At Bubble Tea Supply, we want to be your number one supplier of ingredients and promotional goods. If for any reason you are not satisfied with our products or services. We hope you will bring the issues to our attention.
Issues regarding Products or service, please Email us at email@example.com. Our staff will deal with all matters promptly to ensure our customers full satisfaction.
Information regarding product returns is to be Emailed to firstname.lastname@example.org or by telephoned. Our office phone number is (778)-895-2170 . Bubble Tea Supply will answer every Email or reach you by phone after finding out more about the product in question. You will be given a return "Authorization Number" for returning products.
Please note that unauthorized returns without an "Authorization Number" is a refused item and will not be accepted for refund.
Bubble Tea Supply reserves the rights to refuse returns that are not sent back within one week of authorization. Keep in mind that some merchandise is easily damaged or are perishable goods and should be kept safe and at appropriate temperature.
Please note that returns without an "Authorization Number" will not be accepted for refund.
Please package all "Returning Products" into their original packages or boxes. Have the package clearly marked "returning products" and shipped back to our corporate office prepaid by you.
Upon receipt of the return merchandise, Bubble Tea Supply will credit your Credit Card or refund you either by Cheque or Credit Voucher.
Note: To Western Canada residences (Central Vancouver). Give us a call and we will have our quick drivers pick up the return packages if time permits. This will save you shipping charges.
There will be a 20% product restocking charge and another 25% Shipping & Handling charges for all Bubble Tea supplies returning.